Privacy Policy
Last Updated: 25 June 2026
1. Introduction
Welcome to B&D Signature Detailing ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile detailing services in California.
2. Information We Collect
When you request a quote, book an appointment, or contact us, we may collect:
- Personal Information: Name, phone number, email address, and service location (Zip code/Address).
- Vehicle Information: Make, model, year, and condition of your vehicle.
- Website Usage Data & Analytics: We use cookies and session replay technologies (such as Microsoft Clarity) to automatically collect data about your interactions with our website (e.g., mouse movements, clicks, scrolling). This helps us improve our user experience and site functionality.
3. How We Use Your Information
We use your information strictly to:
- Provide accurate detailing quotes.
- Schedule and fulfill our mobile detailing services.
- Communicate with you regarding your appointment.
4. SMS & Text Messaging Policy (TCPA Compliance)
By submitting your phone number on our website, you consent to receive SMS text messages and phone calls from B&D Signature Detailing regarding your inquiry and appointment.
Our Zero-Spam Promise: We will NEVER bombard you with promotional spam. We do not sell, rent, or share your phone number with any third parties or affiliates for marketing purposes. You can opt-out of text messages at any time by replying "STOP".
5. Data Sharing and Disclosure
We do not sell your personal information to anyone. We only share information with third-party service providers (like payment processors or booking software) strictly necessary to operate our business.
6. California Privacy Rights (CCPA)
As a California resident, you have the right to request access to the personal data we hold about you, request deletion of your data, and opt-out of any sale of personal data (though we do not sell your data).
7. Contact Us
If you have any questions about this Privacy Policy or wish to request the deletion of your data, please contact us at:
Phone: 424-444-5743
Email: antipov2008r@gmail.com